Telehealth


 

HOW TELEHEALTH PROCESS WORKS

Using Telehealth, Foot Specialists of Memorial is able to provide secure video appointments from the comfort of your home.There is no need to download any software or create an account. Just use a web browser on a computer, cellphone, or tablet with a camera and microphone. All data is encrypted and HIPAA compliant.To schedule an appointment, give us a call at (713) 464-3775 or (281) 371-3338

If you are a new patient to our office, you will be required to fill out our new patient information paperwork.After calling our office to make your appointment, you will be given access to our practice portal where you can fill out the new patient paperwork online.If you are a returning patient (seen by our practice within the last 3 years), no paperwork will be necessary.

Prior to your appointment, our office will reach out to you and ensure all intake paperwork is completed.We will discuss any costs to you, collect payment, and make sure you are all set for your appointment with Dr. Hetman or Dr. Menchin.

Please plan to connect to our telehealth waiting room at least 10 minutes prior to your appointment time.Your telehealth appointment will consist of a live audio and video chat so please ensure that you are in a quiet, well lit room, and your camera is positioned so the doctor is able to see you, and your feet/ankles if necessary. 

 

HOW TO CHECK IN FOR YOUR TELEHEALTH VISIT

  1. Find a phone, tablet, or computer which has a microphone and a camera. 
  2. Log into your web browser (Chome, Firefox, or Safari) and go to the following web address: 

    If you have an appointment with Dr. Hetman, the waiting room link is https://doxy.me/DrHetman

    If you have an appointment with Dr. Menchin, the waiting room link is https://doxy.me/DrMenchin

  3. Next, type in your full name and click check in. 
  4. Allow your web browser to use your camera and microphone.
  5. Your doctor will start your visit

 

 

Telehealth appointment tips

Have a good internet connection

Restart your device before the visit

Use the “start test” button in the waiting room

Need Help? Send a message to - https://doxy.me

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